Note: To check how much RAM is installed, choose About This Mac from the Apple menu. PowerPC G4 or G5 or Mac Intel processor.Shockwave Player may not run correctly on a system that doesn't meet the following requirements:
Make sure that the system meets the minimum requirements for Shockwave Player. Continuing to work without restarting the computer may compound the problem.ġ. Always restart the computer after a system error occurs to refresh its memory. Before performing any of these tasks, back up all personal files (for example, Shockwave Player files you created). The tasks in this section can help you resolve the most common system errors. Adobe Technical Support can use this information to better assist you, if you need to call. Keep track of the tasks you perform and the results of each task, including errors or problematic behavior.
To benefit most from this document, perform the tasks in order. A required file is missing."ĭifferent factors can cause installation errors, including problems with operating system components, conflicting start-up items, and hardware conflicts.